Refund policy

At Daily Proved, every order is checked before dispatch to ensure it reaches you in perfect condition. Returns and refunds are accepted only in the case of damaged or faulty products, subject to the conditions below.

Eligibility

A return or replacement request is accepted only if:

  • The product is damaged, defective, or faulty on arrival, and

  • The request is raised within 48 hours of delivery.

Requests made after 48 hours of delivery cannot be accepted.

Mandatory Unboxing Video

A clear, continuous unboxing video is required to process any damaged or faulty-product claim. The video must:

  • Start before the package is opened, showing the sealed parcel intact, and

  • Continue without cuts or edits while opening the package and inspecting the product.

Claims without a proper, unedited unboxing video cannot be approved. This protects both you and us and helps us resolve genuine issues quickly.

How to Raise a Claim

Within 48 hours of delivery, contact us at support@dailyproved.com or +91 83569 68772 with:

  • Your order number,

  • The unboxing video, and

  • Photos of the damage or fault.

Our team will review your claim and respond with the next steps.

Refunds & Replacements

Once your claim is verified, we will offer a free replacement or a full refund.

Approved refunds are processed to the original payment method within 5–7 business days. For COD orders, approved refunds will be processed via bank transfer.

Actual processing time may vary depending on your bank or payment provider.

Non-Returnable Situations

We do not accept returns or refunds for:

  • Change of mind,

  • Wrong product ordered by the customer,

  • Products that are no longer needed,

  • Products damaged due to misuse, mishandling, or normal wear after delivery,

  • Claims raised after the 48-hour window, or

  • Claims submitted without a valid, continuous, and unedited unboxing video.

Cancellations

Orders can be cancelled before they are shipped.

Once an order has been dispatched, it cannot be cancelled and will be governed by this Return, Refund & Replacement Policy.

Contact Us

Daily Proved
Email: support@dailyproved.com
WhatsApp: +91 83569 68772